When the phone asks for the wireless password, use the same password that you tried in Kasa. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. Going into your phone Settings > Wi-Fi menu. Verify that the wireless password being used is correct.If not, connect back, and go back to Kasa. Check to see if your phone is now connected back to your home Wi-Fi.Sign out and back into the Kasa app and wait a few minutes to see whether the device is working. If the smart device's LED indicates it is connected to the network or if the bulb blinks several times, do not select the option to start over. Wait 15 seconds then check LED status.If the router’s SSID is hidden, please choose “manually setup my Wi-Fi” to input SSID and password.The wireless signal should be at least two bars, if it is one bar, move the device closer for setup.The wireless network name you see above the wireless password box should be the one you normally connect to in order to receive internet, if not, select the link below to choose a different network name. When on the screen where you join the smart device to the network.Reinstall the Kasa app on your smartphone.If so, connect back to the TP-Link Wi-Fi network. Make sure the smart device is not connecting back to your home Wi-Fi network.If your Apple device is running iOS 14, check the app permission to allow local network access.Perform a factory default on the smart device and repeat the process.Disable any VPN connection that your phone may be using during the setup.The last four characters of the MAC address are also apart of the network name of the smart device.
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